Military Health System Asks Service Members and Their Families for Feedback
October 02, 2008

DoD announced today that the Military Health System (MHS) would like service members and their families to respond to new questionnaires designed to help MHS leaders understand their needs and expectations.

“These questionnaires are part of Defense Secretary Robert Gates’ commitment to supporting wounded, ill and injured service members—ensuring that their care is DoD’s top priority,” said S. Ward Casscells, assistant secretary of defense for health affairs.

The questionnaires—one for wounded, ill or injured service members and one for their family members—are available on-line beginning today and will remain open for completion until Oct. 15. Both questionnaires ask for feedback concerning a service member’s experience and satisfaction with the care he or she has received since becoming wounded, ill or injured.

To encourage candid responses that will lead to positive change in the delivery of care for our service members and their families, all survey responses will remain anonymous. Analysis and results of the survey will be available in November 2008, at http://www.health.mil .

“Care is continually improving, but MHS leaders recognize there is still more to be done,” said Casscells.

On-line questionnaires are available at: http://www.health.mil/Pages/Page.aspx?ID=18.